What is a good way to keep a conversation going?

Talking without asking the other person anything.
Providing one-word answers.
Asking open-ended questions.
Sharing about yourself the whole time.

Nice job!

That was incorrect.

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What does maintaining eye contact signal during a conversation?

Disinterest and boredom
Interest and engagement
Shyness and insecurity
Aggression and confrontation

Magnificent!

Uh-oh. That was incorrect. 😔

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How can you show empathy during a conversation?

Avoiding eye contact to not pry into personal matters.
Validating the other person's emotions and experiences.
Changing the subject when the other person is upset.
Dominating the conversation with your own stories.

Hooray! 🥳

Doh! 🤬

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Which of the following is an example of active listening?

Nodding occasionally without paying attention to the conversation.
Checking your phone while the other person is talking.
Interrupting the speaker to share your own opinion.
Repeating back what the other person said to confirm understanding.

Nice!

That was incorrect.

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What should you do if you accidentally interrupt someone during a conversation?

Pretend like it didn't happen and change the subject.
Blame the interruption on external factors.
Apologize and encourage them to continue speaking.
Interrupt them again to make your point.

Slay!

That was incorrect.

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How can you show genuine interest in someone's conversation?

Changing the subject to something you're more interested in.
Asking follow-up questions and actively engaging with their responses.
Faking a smile without paying attention to what they're saying.
Checking your watch or phone frequently.

Fabulous!

Nope, sorry. 😢

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What does mirroring body language mean?

Standing far away from the other person to avoid physical contact.
Using exaggerated hand gestures that don't match the conversation.
Fidgeting and avoiding eye contact.
Subtly mimicking the other person's gestures and posture.

Beautiful! 👍

Nope, sorry. 😢

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What is paraphrasing in a conversation?

Ignoring the other person's comments and changing the subject.
Interrupting the other person to insert your own opinion.
Summarizing the other person's points in your own words to show understanding.
Repeating exactly what the other person said to show you're listening.

Fabulous!

Hmm, I don't think so. 😔

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You're at a social gathering, and someone you've just met tells you they're nervous about being in large groups. How do you respond?

Don't worry about it. Just relax and try to have a good time.
I used to feel that way too, but you'll get used to it eventually.
It's totally understandable to feel that way. Is there anything I can do to help you feel more comfortable?
Oh, you'll be fine. Just jump in and start talking to people.

You're doing great!

Not quite.

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What is the purpose of small talk in a conversation?

To delve immediately into deep, personal topics.
To establish rapport and find common ground.
To impress the other person with your knowledge.
To dominate the conversation with personal anecdotes.

You've nailed it!

Nope, sorry. 😢

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How can you show respect for someone's opinion during a conversation?

Interrupting them to assert your own opinion.
Acknowledging their viewpoint, even if you disagree.
Dismissively ignoring their perspective.
Changing the subject to avoid the topic.

Nice!

Uh-oh. That was incorrect. 😔

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What is the benefit of using humor in conversation?

To belittle others and assert dominance.
To distract from the topic at hand.
To lighten the mood and create a sense of connection.
To make oneself appear more intelligent.

Cool! 👍

Hmm, I don't think so. 😔

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How can you demonstrate active participation in a group conversation?

Staying silent and avoiding eye contact.
Showing leadership by monopolizing the conversation.
Bringing up unrelated topics to steer the conversation.
Contributing relevant thoughts and ideas.

You've got it! 🥳

Not quite right. 😢

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What should you do if you accidentally forget someone's name during a conversation?

Pretend like you remember and hope they don't notice.
Make up a nickname for them instead.
Avoid using their name altogether to prevent embarrassment.
Apologize and politely ask for their name again.

Super!

Doh! 🤬

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What does it mean to 'read the room' in a conversation?

To dominate the conversation with your own opinions.
To assess the mood and adjust your behavior accordingly.
To ignore social cues and carry on regardless.
To make everyone focus solely on you and your interests.

Spot on! 🥳

Not quite right. 😢

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How can you make someone feel valued in a conversation?

Interrupting them to share your own experiences.
Dismissing their opinions as unimportant.
Giving them your full attention and validating their contributions.
Checking your phone frequently while they're speaking.

Superb!

Uh-oh. That was incorrect. 😔

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What is the importance of body language in communication?

It is only useful for dramatic gestures during public speaking.
It should be exaggerated to make a stronger impression.
It has no impact on the effectiveness of communication.
It can convey emotions and intentions nonverbally.

Perfect! 👊

That was incorrect.

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What should you do if you accidentally offend someone during a conversation?

Dismiss their feelings and assert that they're overreacting.
Apologize sincerely and clarify your intentions.
Blame the offense on the other person's sensitivity.
Avoid addressing the issue and change the subject.

Great job!

Nope, sorry. 😢

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You're at a networking event and want to approach someone you've never met before. What is the best opening line to start a conversation?

Hi, my name is [Your Name]. What brings you to this event?
Do you come here often?
Can I have your business card?
I'm an expert in [your field]. Let me tell you about my achievements.

That's the way!

Nope, sorry. 😢

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You're having a conversation with a coworker who seems upset about a recent project. How should you respond?

Ask open-ended questions to understand their perspective and offer support.
Start sharing your own complaints about the project.
Change the subject to something more positive to cheer them up.
Dismiss their concerns and reassure them that everything will be fine.

Cool! 👍

Hmm, I don't think so. 😔

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During a group discussion, you disagree with a colleague's proposal. How should you express your disagreement?

Agree with them to avoid conflict, then discuss your concerns privately later.
Ignore their proposal and present your own without acknowledging theirs.
Raise your voice and insist that your idea is superior.
Express your concerns respectfully and offer alternative solutions.

Brilliant! 👍

Nope, sorry. 😢

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You're at a party and find yourself in a conversation with someone who keeps dominating the discussion. How can you steer the conversation to involve others?

Politely interject with a question directed at another person in the group.
Interrupt the person and assert your own opinions forcefully.
Zone out and wait for the conversation to naturally come to an end.
Pretend to receive an urgent phone call and excuse yourself from the conversation.

Slay!

Hmm, I don't think so. 😔

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You're at a job interview, and the interviewer asks you about your weaknesses. Which response is the most appropriate?

My weakness is that I get too emotionally involved in projects.
I tend to procrastinate on tasks sometimes, but I always get them done eventually.
While I strive for perfection, I sometimes spend too much time refining details.
I don't really have any weaknesses that would affect my work.

Brilliant! 👍

Nope, sorry. 😢

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How can you gracefully exit a conversation that you're no longer interested in?

Ignoring the other person and pretending to be busy.
Suddenly walking away without saying anything.
Politely excusing yourself and expressing appreciation for the conversation.
Making up an excuse to leave abruptly.

Stunning!

Doh! 🤬

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How Good Are You at Making Conversation?