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A customer is insisting upon ordering an item that is not listed on the menu. How do you handle the situation?
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A waiter you are working with has begun serving a table in your section. How do you handle the situation?
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A customer claims they found a hair in their soup. The hair is clearly from their head, however. How do you handle the situation?
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The busboy on shift is clearing tables in other sections before he clears tables in your section. How do you handle the situation?
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You are concerned that a table of customers is not going to leave you a good tip. How often should you bring up that you are a student and have to pay for tuition and books?
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A table has just finished their meals and looks as though they are about to ask for the bill. How do you handle the situation?
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When meeting the other serving staff on your first shift, you notice that they all smoke and talk about being struggling actors. How do you handle the situation?
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While in the middle of a busy shift your manager asks you to cover for someone else later that same day. How do you handle the situation?
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A table of customers is letting their toddler child just run around the place and cause chaos. How do you handle the situation?
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A customer says that you got their order wrong when it arrives. You know you brought them exactly what they ordered, however. How do you handle the situation?
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It's at the end of the night but a table of customers isn't leaving. How do you handle the situation?
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Can You Work a Shift as a Waiter in a Fancy Restaurant Without Getting Fired?
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Amazing quiz. I got a promotion because I slay.
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I used to play waitress with my aunt
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